PAUS.
TOFT ROAD
CAMBRIDGE CB23 2TT


If you need to contact us urgently, please call us on 0782 8978811 between 9am - 6pm. Please note that we are not always able to answer your call straight away, especially during busy weekends. If your call is not answered, send us a text or email and we will get back to you as soon as possible. 

If your query is not urgent, please email us or submit the contact form below. 

 
You are very welcome to visit PAUS. whether you're taking part in bathing/workshop activities or not.

ESSENTIAL INFORMATION

Our Address

PAUS.

TOFT ROAD

CAMBRIDGE

CB23 2TT

Exact location on what3words App

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Getting to us

By Car

From Cambridge (East) PAUS. is located on Toft Road (B1046) on the left-hand side, 0.2 miles after the left turn to Bourn Rd. Look out for the pink PAUS. logos at the main entrance. Travelling from the A1198 (West), take the right turn off A1198 onto Fox Road (B1046). At Bourn village fork in the road, merge right onto Toft Road (B1046). Look out for our pink PAUS. logos 0.5miles on the right.

 

Our pink PAUS. logos are clearly visible from both directions. Please do not turn in our neighbours driveways. To arrange disabled access please contact us on 07828978811.

By Bus

From Cambridge City Centre (all days excluding Sundays). If you would like to take a more eco-friendly option. Whippet Bus 18, approx 30-40 minutes. Request the stop with the driver 'Toft Road/Cambridge Country Club', outside our doorstep.

By Train

From Cambridge Rail Station: We recommend you use the Citimapper App to give you live public transport times. Take any bus from the station towards City Centre, OR take a 10 minute walk to Bus 18 stop at Catholic Church (CB2 1JR) info as above. 

 

Planned Closure Dates

Monday 12th December - Saturday 31st December 2022 (re-opening New Years Day)

Wednesday 1st February - Wednesdays 15th March 2023 (re-opening 16th March)

Opening Hours from October 2022

Hilltop Bathing

Thursday & Friday: 11am-8pm

Saturday & Sunday: 10am-6pm

Hilltop Bistro 

Thursday & Friday: 11am-8pm 

Daytime menu served: 12pm-5pm 

Pizza & wine: 5:30-8pm

Saturday & Sunday: 10am-6pm

Daytime menu served: 12pm-5pm

Coffee & home-made cakes: 10am-6pm

Car Parking

Parking at PAUS. is free of charge. However, we do recommend you car share or use public transport where you can to reduce carbon emissions.
Spaces are reserved for visitors to PAUS. Vehicles and contents are left at the owner's risk. 
Please do not attempt to drive beyond the designated gravel car park.

What to bring 

If you are using the bathing facilities, please bring fresh clean swimwear, flip flops, and a towel. Sarong towels and bathrobes are available to hire. For information on what to bring to a workshop, please see the relevant booking pages for details. 

 

PAUS. is an outdoor space. Please make sure to wear appropriate footwear as the paths may occasionally be damp.

Refund policy

Bathing packages/ Meadows tickets/ Events or activities booked via the PAUS. website:
Tickets are non-refundable but are transferable. This means that if you are unable to attend any of the booked activities/we need to postpone them we will reschedule your session (subject to availability). Alternatively, we can issue a Gift Card for the value of your booking. 

All requests must be submitted at least 48 hours before your visit. We regret that we will be unable to reschedule your session if you cancel less than 48 hours before your visit, in which case the best thing to do is transfer your ticket to a friend or family member. 

Workshops/ Retreats/ Events or activities provided by external partners:
The refund policy for specific workshops, retreats, or events is at the discretion of each provider. Please check the relevant booking pages for specific information or contact the facilitator.

Planned closures and private events

PAUS. or some areas within PAUS. may be closed from time to time, including for necessary maintenance, refurbishment, or due to private workshops and events.  We will limit the number of days that we are closed throughout the year and all closures will be communicated via our website or in email updates. If we are closed on a day you wish to visit, then we regret that you will be unable to make a booking in this scenario. 

If an unexpected, long-term closure occurs (over one month inclusive of all dates and areas) then we will be in touch with all ticket holders if this has any bearing on your visit.

Where private events run alongside public bathing sessions; please honour and respect the privacy of all private events occurring within PAUS. and refrain from communicating any information about the event to third parties, in any medium.

Where all or part of PAUS. is closed for essential maintenance, or where we need to withdraw facilities or services, because we consider that they may pose a risk, or that they are detrimental to the business, we will seek to ensure that any such area, facility or service is reinstated as soon as practical.

Payments

All payments are processed via PayPal or Stripe and are security protected. We do not store your bank and card details. Our website is also protected by SSL encryption to ensure your security.

FREQUENTLY ASKED QUESTIONS

Are children allowed at PAUS.?

The Bathing Space is for over 18s only, however, children over 12 will be allowed if accompanied by a group of adults. Please let us know in advance if you are planning to bring anyone under 18. 

Children are allowed in all other areas of PAUS. including The Meadows.

 

Can I bring my own food and drinks to PAUS.?

Only food and drinks purchased on site are allowed. The Hilltop Bistro serves a choice of delicious, freshly made food, nibbles, homemade cakes and alcoholic/non-alcoholic drinks.

Are all the facilities outdoors?

The hot tubs and saunas are exposed to the elements but the showers/changing rooms are all indoor. There is also indoor cafe area and ample outdoor space with deckchairs to lounge on.

What happens if it rains? Are there any shelters?

We run all year round in any weather (we cannot have people in hot tubs if there is lightning/thunder). The hot tubs are exposed and there are no shelters. The experience is actually rather nice in the rain, much better than in baking hot sun. In fact, the worse the weather, the better the experience.

There are sheltered areas - changing rooms and the Bistro. 

Can I bring a dog to PAUS.?

Well behaved dogs are allowed and welcomed at PAUS. There are great walks around PAUS. and we welcome dog walkers in need of a break and refreshments at the Hilltop Bistro.

Can't find what you're looking for or have a specific enquiry?

Please use the form below to send us a message. We aim to respond to all queries within 48 hours however during busy times and at weekends, it may take us longer to get back to you.

Thanks for your message. We aim to answer all queries within 1-3 business days