H&S for MEADOWS and GENERAL ENTRY TERMS
 
  • You're advised to walk slowly, carefully and fully concentrated on the surfaces

  • Please beware that due to the outdoor nature of the site, surfaces may be uneven and there is a risk of trips or falls

  • We have a lot of rabbits as tenants and neighbours so please watch out for holes and burrows

  • When walking barefoot, please keep an eye out for thistles and thorns, particularly in the Spinney area. The Barefoot Sensory Trail is inspected on a daily basis however we cannot guarantee that a naughty thistle won't be waiting for your feet

  • The different sections of the Barefoot Sensory Trail are of varying degrees of difficulty. If you are uncomfortable, please step off onto the grass and try again or skip the section

  • Please keep children under close supervision and don't allow climbing of structures or trees. We advise that children do not attempt to walk the harder, more uncomfortable section of the Barefoot Sensory Trail

H&S and SPA ETIQUETTE FOR BATHERS​

  • NO UNDER 18s allowed in the bathing area. Please bring your ID if you are lucky enough to look 25 or younger

  • Children over 12 may use the area by prior arrangement if accompanied by adults

  • No sharp objects or glass are permitted in the bathing area 

  • Food is not allowed in the bathing area 

  • No day-wear or underwear allowed in the hot tubs or sauna. Please use bathing costumes instead

  • Please avoid wearing heavy makeup, body lotions and sun protective creams in the hot tubs 

  • Hot, soapy shower (provided) must be taken before entering hot tubs/sauna 

  • Before and during the visit please drink plenty of water (provided) 

  • No smoking in the hot tubs, sauna or changing rooms 

  • We reserve the right to request you to leave the premises if you are under the influence of alcohol or any other substances; if your behaviour is disruptive or disrespectful towards other guests and our staff. No refunds will be issued in such cases. 

  • Please contact us if you need advice on the possibility and suitability of visiting PAUS. due to a medical condition or if you have any questions about H&S and Spa Etiquette. 

  • You should not use the bathing facilities if you have sensitive skin, open sores and wounds, have had a flu or stomach problems within the last 7 days. Please contact your GP before use if you are pregnant, receiving medical treatment or have a long term illness. 

 
COVID-19 INFORMATION

We understand that public health and overall safety will play a significant role in many aspects of social events and cultural life for many years to come.

 

As standard, our business has always, consistently placed health and safety considerations at the very forefront of our operations. Especially with the level of complexity required for the safe and pleasurable running of public bathing services, and consequent H&S and hygiene challenges.

 

The expertise we have gained from operating at large events and festivals for over ten years, means that we are extremely confident that we are in the best position to adapt to the shifting guidelines and a (post) Covid environment.

 

Most of the activities and areas at PAUS are outdoors and situated within a large site which means that there is plenty of space for everyone, even with social distancing measures in place.

 

Aside from additional Covid-related regulations which may need to be implemented, here are some of our H&S protocols which we will adhere to, to ensure the upmost safety of all our guests and staff on a daily basis.

 

  1. COVID secure Risk Assessments carried out on every aspect of the site

  2. Regular space/facilities layout analysis, including pathways/routes/flow between areas. Particular attention will be paid to indoor areas such as changing rooms, the Hilltop Bistro and the Studio.

  3. Informative and welcoming safety stewarding

  4. Increased cleaning procedures at every touch point and PPE worn/provided where necessary

  5. Track & Trace details collected for all visitors (maintaining any data protection policies)

 

Refund policy (our standard policy applies):

 

Bathing packages/ Meadows tickets/ Events or activities booked via the PAUS website
Tickets are non-refundable but are transferable. This means that if you are unable to attend any of the booked activities/we need to postpone them we will reschedule your session (subject to availability). Alternatively, we can issue a Gift Voucher for the value of your booking.

 

Workshops/ Retreats/ Events or activities provided by external partners
The refund policy for specific workshops, retreats or events is at the discretion of each provider. We will be working closely with our partners to ensure that tickets can be rescheduled, exchanged or postponed so you can book with confidence